FREQUENTLY ASKED QUESTIONS & HOW TO

What Is a Signature Bath Bomb From The Hawaiian Soap & Trading Company™? 

It’s a luxurious, island-inspired, sensory bath time experience like no other! Our artisan-made bath bombs are handmade with Aloha (Hawaiian for love) and offer a spa-style transport directly to heavenly paradise without leaving your own bathtub. 

 

Our handmade, cruelty-free, and completely USA-made bath bombs are the size of tennis balls (4.5 ounces+), round, and super fizzy and colorful when you drop one into your bath water. A Hawaiian-inspired bathing experience for all those who need to slip away to paradise...one bath at a time.

 

How Do I Use the Aromatherapy Shower Bombs?

Aromatherapy Shower Bombs: Place your new Hawaiian Soap & Trading Company™ Shower Bomb away from the stream of water. Allow your shower bomb to get as much steam as possible so it releases aromatherapy. A water-free shelf or soap saver will make your shower bomb last even longer. Enjoy!

Getting the Most Out Of Your Natural Sea Sponge Soaps:

Natural Florida Sea Sponge Soaps: Your new Hawaiian Soap & Trading Company™ Natural Sea Sponge Soap is handmade with cruelty-free goats' milk, extra virgin olive oil, and coconut milk with an embedded, natural, Florida sea sponge, which will not mold, is antibacterial, and hypoallergenic. 

 

Wet your sponge soap to begin creating a thick, rich lather. Use the soap side on your body. Once you've created a rich lather there, flip it over and use its natural sea sponge as your built-in washcloth. Enjoy your soap's wonderful fragrance as aromatherapy. Keep your sponge for years to come and clean it as-needed with baking soda and warm water.

Tell Me About Lye. Is It Safe and Necessary in Soap?

It sure is! Lye is safe, customary, and absolutely necessary when it comes to making soaps. To make soap, a chemical reaction between an oil (or oils, such as coconut oil, organic Shea butter, olive oil, and more) and lye must take place. This process is called saponification. Without lye, soap isn't soap, including even the most natural and handmade soaps, which we offer. Store soaps contain lye and finding this ingredient on the label can take some decoding.  It may be listed as ingredients named "sodium palmate" or "saponified olive oil," which are the chemical names for mixing palm or olive oil with sodium hydroxide (lye). 

 

During the saponification (soap curing) process, the lye and oils transform into soap and what was lye is no more. Pretty cool, huh? Now you know!

 

While not all of our handmade soaps include lye, we thought it important to offer some education on this interesting and relevant topic.

What Is The Return & Refund Policy?

All returns will be accepted for unused, undamaged products in their original packaging. 

 

Please obtain a return authorization number from customer service at aloha@hawaiiansoapco.com. A return authorization number must be requested within three days of delivery and will be issued to you via a return email. 

 

Please supply the following information to aloha@hawaiiansoapco.com:

 

1. Order ID

2. Name of Product

3. Reason for Return

4. Any comments or feedback you’d like to include

 

Thank you!

 

Are The Hawaiian Soap & Trading Company™ Products Cruelty-Free & Environmentally-Friendly?

 

Yes! Our products are made from unique formulas and the ingredients we use are earth-friendly and cruelty-free for animals, including our goats' milk soaps. Our products include essential oils and ingredients that are all sustainably sourced in the interest of protecting the earth's habitats and wildlife. All of our packaging is either biodegradable, compostable or recyclable, and even BPA free. We wrap our soaps in Biolefin™ 2.0, a custom-formulated oxo-biodegradeable polyolefin shrink film using Wells Plastics Reverte Technology and in the interest of protecting our world. Our store bags and tissues are made of 100% recycled materials.

 

Are Your Products Unisex?

 

Yes! Everyone loves all of the high-quality products in our product line. They make excellent gifts for everyone on your list. 

 

Can I Become One Of Your Artisans?

 

Mahalo for your interest!

 

If you would like to have your artwork or handmade products considered by our team to be carried in our retail experience stores and online, please email us directly with images and descriptions of your offerings, along with background information on you, your experience and education, and product ingredients.

 

We receive a high volume of interest, so please allow our team time to consider your proposal and offerings and will respond back to you. E-mail aloha@hawaiiansoapco.com. Mahalo and good luck!

 

Request a digital product "how to" guide by emailing aloha@hawaiiansoapco.com.

The Hawaiian Soap & Trading Company™ 

 

The Hawaiian Soap & Trading Company™ is a cause-driven, family-owned purveyor of Hawaiian made and paradise-inspired, sensitive skin-safe, cruelty-free, and environmentally friendly, handmade skincare and spa products, jewelry, instruments, artwork, décor, apparel, and more, all made with “Aloha” by crafters and artists.

 

We're an emporium of aloha for all of your senses! 

Handmade. Luxurious. Nostalgic. 

Products Inspired by Paradise For Good Causes

Ph: 808-482-4468

 

Contact: aloha@hawaiiansoapco.com

© 2019 by The Hawaiian Soap & Trading Company